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Hotel Manager (m/w/d)

Trenkwalder Personaldienste GmbH

4054 Basel

Kategorien: Hotelfachmann/-frau, HoteldirektorIn, General Manager

Zuletzt aktualisiert vor etwa 5 Stunden

ÜBER DIE AUSGESCHRIEBENE STELLE

Our client is a financially stable, dynamically growing market leader in the river cruise industry with a growing fleet of elegant ocean and river ships. As our client's fleet has expanded significantly, we are looking for you!


Hotel Manager (m/w/d)


JOB DESCRIPTION

  • Responsible for the entire hotel operation on board
  • Outstanding flexibility: Must be able to work different times of the day, participate from time to time on departmental tasks, work well under pressure and reflect at all times, even under difficult conditions, a positive can-do attitude and the best image of the company
  • Positively contribute in achieving / succeeding the KPI goals (quality and financial) for the entire Ship
  • Team Leadership in the line of the company´s philosophy
  • Ensuring that all hotel departments are managed according to the standards
  • Responsible for the correct manning in the line of the EU Regulations and given budgets
  • Responsible for supervision of the crew working hours, days off and vacation scheduling – in the line of the EU Regulations
  • Responsible for cost control and adherence to all set budgets
  • Ensuring professional, transparent and efficient flow of communication with all crew and the Head Office
  • Quality control of all areas
  • Ensuring impeccable cleanliness, hygiene and order in all areas of the hotel department in accordance with HACCP rules
  • Final inspection and receipt of all supplies and deliveries including supervision and quality checks during loadings
  • Conduction of stock takes
  • Supervision and support of a professional and sales orientated service in the F&B Department
  • Active participation in all onboard events and special functions
  • Become knowledgeable about all itinerary-related ports of call and shore excursions, full knowledge of the daily program
  • Supervision and organization of opening and closing ships at start /end of season
  • etc.

JOB REQUIREMENTS

  • Hospitality degree required (min. Diploma in Hotel Management), and higher level of academic degree (BA, MBA) preferred
  • Minimum of 3 years previous experience required in an upscale cruise line or hotel of comparable size in the similar position in the scope of operation
  • Business fluent in English
  • Exceptional leadership skills
  • Extensive wine and bar knowledge
  • Excellent administration skills and computer skills, as well as good understanding of accounting principles
  • Experienced in leading an international crew
  • Profound knowledge of MS Office, experience with PMS (the company uses MXP and the Hotel Manager is fully responsible for the correct use of all MXP applications on board)
  • Outstanding flexibility
  • Be fully proficient and knowledgeable about the Hotel Operations, including but not limited to PSO, HM Manual as well as all other departmental manuals and procedures, menu cycle, function sheets, wine menu, whisky menu, bar menu and suite amenity program
  • Convincing personality, with charisma, confident appearance, loyalty and sense of responsibility
  • Guest focused, service oriented, positive personality and professional appearance
  • A good sense for key figures and processes helps you to organize yourself and your pipeline
  • “Hands on mentality”
  • Ability to effectively deal with internal & external customers

COMPENSATION & BENEFITS

  • Working for a financially stable, dynamically growing company with a growing fleet of elegant Ocean and River ships
  • Safety: The entire crew and all passengers are double vaccinated
  • Fair and monthly payment: Even if there should be no guests on board the entire crew is fully paid
  • Training period and flexible support to candidates and newcomers at any time
  • Step-up-program within the company
  • Good ability to plan holidays: Vacation plans will be presented within the first month

Trenkwalder Personaldienste GmbH


Britta Damm


Sterneckstraße 59, 5020 Salzburg, Austria


Mobil: +43 664 162 90 62


Trenkwalder steht für Chancengleichheit und Diversität!


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https://at.trenkwalder.com/

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